Terms & Condtions

Please read through our terms and conditions carefully before placing your order. Any references to Ashley & Co® throughout this website should be taken as reference to Ashley & Co (2012) Ltd. This online store is owned and operated by:

Ashley & Co (2012) Ltd trading as Ashley & Co® 9C Vega Place, Rosedale Auckland 0632, New Zealand P: +64 9 913 3159 E: info@ashleyandco.co.nz

Win an Ashley & Co. wash set for both you and your pup!

1- The promoter is: Ashley & Co (2012) Ltd trading as Ashley & Co® 9C Vega Place, Rosedale Auckland 0632, New Zealand P: +64 9 913 3159 E: info@ashleyandco.co.nz 2- The competition is open to residents of New Zealand and Australia aged 18 years or over except employees of Ashley & Co and their close relatives and anyone otherwise connected with the organisation or judging of the competition. 3- There is no entry fee and no purchase necessary to enter this competition. 4- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions. 5- Route to entry for the competition and details of how to enter are via [https://www.ashleyandco.co/wet-dogs-win] and through our Instagram and Facebook channels. 6- Only one entry will be accepted per person. For an extra entry plus $10 Off Awoof Wash, share a picture of themselves, wet of course, on Instagram using the hashtag #wetdogsawoof
7- Closing date for entry will be 12th December 2021 at 10 PM NZT. After this date no further entries to the competition will be permitted. 8- No responsibility can be accepted for entries not received for whatever reason. 9- The rules of the competition and how to enter are as follows: Sign up to Ashley & Co newsletter on our registration page [https://www.ashleyandco.co/wet-dogs-win] and be in to win our Awoof giveaway.

10- The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter. 11- The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition. 12- The prize is as follows: We have five sets to giveaway that all include a wash set for both (Awoof wash, Wash locks and Soft locks plus matching towels for you and your pup. Each gift pack is valued at $240 NZD
For an extra entry plus $10 Off Awoof Wash, share a picture of themselves, wet of course, on Instagram using the hashtag #wetdogsawoof
The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice. 13- Winners will be chosen:
at random by software, from all entries received and verified by Promoter and or its agents. If the participant chooses to get an extra entry and share a photo on Instagram following the rules, the promoter will send out a DM on Instagram to the participant with a $10 off Awoof wash discount code to be redeemed online. 14- The winner(s) will be notified by email and/or DM on Facebook/Instagram within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner. 15- The promoter will notify the winner(s) when and where the prize can be collected / is delivered. 16- The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into. 17- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions. 18- The competition and these terms and conditions will be governed by New Zealand law and any disputes will be subject to the exclusive jurisdiction of the courts of Auckland. 19- The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current NZ data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. 20- The winner’s name will be available after closing date by emailing the following address: info@ashleyandco.co.nz 21- Entry into the competition will be deemed as acceptance of these terms and conditions. 22- This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network. You are providing your information to Ashley & Co and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.ashleyandco.co/privacy-policy. 23 – All entries become the property of Ashley & Co and may be used for promotional and marketing purposes. 24- Ashley & Co shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage. 25 - Ashley & Co also reserves the right to cancel the competition if circumstances arise outside of its control.

Scent every room at your place! Giveaway

1- The promoter is: Ashley & Co (2012) Ltd trading as Ashley & Co® 9C Vega Place, Rosedale Auckland 0632, New Zealand P: +64 9 913 3159 E: info@ashleyandco.co.nz 2- The competition is open to residents of New Zealand and Australia aged 18 years or over except employees of Ashley & Co and their close relatives and anyone otherwise connected with the organisation or judging of the competition. 3- There is no entry fee and no purchase necessary to enter this competition. 4- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions. 5- Route to entry for the competition and details of how to enter are via [https://www.ashleyandco.co/win] and through our Instagram and Facebook channels. 6- Only one entry will be accepted per person. Multiple entries from the same person will be disqualified. 7- Closing date for entry will be 5th December 2021 at 10 PM NZT. After this date no further entries to the competition will be permitted. 8- No responsibility can be accepted for entries not received for whatever reason. 9- The rules of the competition and how to enter are as follows: Sign up to Ashley & Co newsletter on our registration page [https://www.ashleyandco.co/win] and be in to win our Spring giveaway. 10- The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter. 11- The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition. 12- The prize is as follows: 3 winners will receive: One gift pack valued at $506 NZD containing each: 1 x Washup 1 x Sootherup Gone Green 1 x Soft Locks 1 x Wash Locks 1 x Home Perfume 1 x Waxed Perfume 1 x Insink 1 x Benchpress 1 x Power House 1 x Surface Zap 1 x Soothe Tube 1 x Lip Punch 1 x Tint Me Lip Punch Pink Beet 1 x Tint Me Lip Punch Red Radish 1 x Better Balm

The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice. 13- Winners will be chosen: at random by software, from all entries received and verified by Promoter and or its agents. 14- The winner(s) will be notified by email and/or DM on Facebook/Instagram within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner. 15- The promoter will notify the winner(s) when and where the prize can be collected / is delivered. 16- The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into. 17- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions. 18- The competition and these terms and conditions will be governed by New Zealand law and any disputes will be subject to the exclusive jurisdiction of the courts of Auckland. 19- The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current NZ data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. 20- The winner’s name will be available after closing date by emailing the following address: info@ashleyandco.co.nz 21- Entry into the competition will be deemed as acceptance of these terms and conditions. 22- This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network. You are providing your information to Ashley & Co and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.ashleyandco.co/privacy-policy. 23- Ashley & Co shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage. 24- Ashley & Co also reserves the right to cancel the competition if circumstances arise outside of its control.

Acceptance of Terms and Conditions

By accessing, browsing or using this site, you acknowledge and agree to the terms and conditions, as well as any relevant disclaimers contained herein. Further, by continuing, you acknowledge that you have read, understood and accepted these Terms and Conditions. By purchasing a product from this website, you agree to be bound by these Terms and Conditions. Ashley & Co® reserves the right to change any or all of the information contained herein at any time and you should constantly check the current terms and conditions. Ashley & Co® reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at their sole discretion. Any orders cancelled by Ashley & Co®, but paid for, will receive a full refund.

Pricing

All prices are shown in Dollars ($).All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

Security

It is natural for those new to electronic purchasing to be concerned about security of personal and credit card details. In reality, a commerce transaction on the Internet is significantly more secure than a similar telephone transaction or handing your credit card over the counter in a store. When you purchase using our secure online credit card facility, you can be confident that all of your details are protected by the latest security mechanisms and are used only for the purpose of the transaction fulfilment. All payments are securely processed through a third party payment gateway. No credit card information is stored by Ashley & Co®.

Errors and Omissions

We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices and discounts set forth herein are subject to change without notice. If there are any changes after you have ordered a product, we will contact you prior to processing your order.

Prohibitions

Please ensure you do not knowingly transmit any material that may contain a virus or other harmful component. Only individuals who can make legally binding contracts may purchase goods and services from this site. Ashley & Co® cannot guarantee that it will notice or be able to prevent any illegal or inappropriate use of this website, nor can Ashley & Co® guarantee that it will give notice of any illegal or inappropriate use of this website.

Electronic Communications

When you visit www.ashleyandco.co or send e-mails to us, you are electronically communicating with us. By doing so you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site.

Orders

By placing an order on this website you agree to and accept the terms and price specified in this website. This price may include additional delivery and other applicable charges. This offer may be accepted or rejected by Ashley & Co® for any reason, including, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with Ashley & Co® will only come into existence when you have fully paid for your order and Ashley & Co® provides confirmation that your order has been accepted. Confirmation will be sent via email to your elected email address.

Returns & Exchanges

Please choose your purchase carefully as all sales are final. No returns or exchanges on any product are accepted unless the goods are faulty or the incorrect item has been shipped to you.

Fraud Protection Program

As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or Customer Services may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

Loss or Damage in Transit

Ashley & Co® will take every care in packing and dispatching your purchase but is not responsible to the buyer or any person claiming through the buyer for any loss or damage to goods or products caused by any event of any kind by any person, whether or not Ashley & Co® is legally responsible for the person who caused or contributed to that loss. Ashley & Co® is not responsible for any loss of items that are wrongfully signed for and accepted by a third party.

Exclusion of Negligence

Ashley & Co® is not liable to the buyer in contract or in tort arising out of, or in connection with, or relating to: 

a. the performance of the product; b. any fact, matter or thing relating to the products; or c. any error in information supplied to the buyer or a user at or after the date of the purchaser's or user's use of the product.

Termination

Your ability to purchase products and services from this web site may be terminated at any time by Ashley & Co® without notice. All disclaimers and limitations of liability by Ashley & Co® will survive termination. Should you object to any of these Terms and Conditions, including any subsequent amendments, you must immediately discontinue use of this site.

3rd party Advertising, Hyperlinks and Offers

The site may have third party advertisements, referral buttons and other pointers to websites operated by third parties. Ashley & Co® has no control over these sites and is therefore not responsible for any materials and contents linked to our website. While this information is offered in good faith, it must be understood that Ashley & Co® does not endorse any of these sites or their advertising and is not responsible for any goods you purchase from them.

Colour Information

While Ashley & Co® has endeavoured to display accurately the colours of products, the actual colours you see will depend on your monitor and may not be accurate.

Product Descriptions

Ashley & Co® attempts to be as accurate as possible in describing products detailed on the site www.ashleyandco.co. However, Ashley & Co® does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Ashley & Co® itself is not as described, your sole remedy is to return it in an unused condition, for refund of the purchase price. The cost to return courier these products to us will be at your expense.

Promotions

We reserve the right to verify the validity of any promotional offer redeemed by you at any time. If we have reason to believe that there has been unauthorised use of a promotional offer or code, it is open to us to revoke the order and/or cancel your order at our discretion. Promotional offers cannot be used in conjunction with gift vouchers.

Governing Law

The laws of New Zealand govern any contract arising out of this website, and all disclaimers, terms and conditions and terms of use.

Disclaimers and Limitation of Liability

You, the customer expressly agrees that use of www.ashleyandco.co is at your sole risk. Neither Ashley & Co®, nor any of their officers, directors, distributors or employees, agents, third-party content providers, merchants, sponsors, licensors (collectively, "Providers"), or the like, warrant that Ashley & Co® will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of Ashley & Co®, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through Ashley & Co®.   This site is provided by Ashley & Co® on an "as is" and "as available" basis. Ashley & Co® makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site.   Ashley & Co® reserves the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If we are unable to fulfil your order, you will be offered an alternative or given a refund for the unavailable product.

Site Policies, Modification, and Severability

We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Please review our other policies, contained under Privacy Policy, and posted on this site. These policies also govern your visit to www.ashleyandco.co.

Comments, Feedback and Submissions

Ashley & Co® welcomes your feedback regarding this web site, as well as its products and services. Any information, concepts, ideas, comments, materials, suggestions or comments sent to Ashley & Co® will not be treated as confidential information and by submitting such information you are granting Ashley & Co® an unrestricted license to use, display, modify, reproduce, transmit and distribute such information for any purpose whatsoever. Unless required by law, Ashley & Co® will not use your name in connection with any such information, materials, suggestions, ideas or comments without your prior written consent.

Help

At Ashley & Co®, we aim to offer you the best level of customer service, both online and offline. We're not satisfied until you're satisfied with our service and our product range. If you have any questions or problems whatsoever then please phone or email us and we will endeavour to solve whatever trouble you have in a timely and efficient manner.